IT operations, turned into better tools

I build software for the problems technicians face every day.

A growing suite of focused Windows utilities for faster diagnostics, clearer evidence, and less time spent digging through disconnected tools.

⌁Overview
◫System
≡Logs
⌕Data
WORKSPACEDiagnostic overview
SYSTEMHealthy● Ready
EVENTS2,1847 days
FINDINGS06● Review
Diagnostic activityLast 7 days
Collection complete 2 items need attention Report ready
✓
SCAN COMPLETE2,184 records analyzed
↗
EXPORT READY6 report formats
03Purpose-built applications
06Export formats
100%Technician-focused
USBPortable field workflow

Selected work

The IT Lens suite

Three complementary Windows applications designed around a single idea: give technicians the right evidence without the usual friction.

System Lens
— □ ×
LOCAL DEVICE

ThinkPad X1 Carbon

● System healthy
OPERATING SYSTEMWindows 11 ProBuild 26H2
PROCESSORIntel Core Ultra 712 cores
MEMORY32 GB42% in use
STORAGE1 TB NVMe684 GB free
Device healthView details →
Drivers Current Network Connected Services 2 warnings
02System inventory & comparisonIn development

System Lens

A clean, technician-readable view of an endpoint’s hardware, operating system, network, software, services, printers, and drivers.

  • Collects the essential system picture in one organized interface
  • Creates persistent snapshots for before-and-after comparison
  • Highlights meaningful changes and builds a diagnostic timeline
  • Supports local GUI and command-line collection workflows
WPFInventorySnapshots
Data Lens
— □ ×
SEARCH WORKSPACE

Find data across local files

All results 24Excel 12CSV 8Text 4
X

Hardware Inventory Q3.xlsx…assigned device and employee record matched in Sheet 2

4 matches
C

Deployment_Status.csv…device assignment completed on September 18

2 matches
T

Handoff Notes.txt…confirm employee received assigned device

1 match
03Local file searchIn development

Data Lens

Fast, private search across operational spreadsheets and structured files—without uploading organizational data to a cloud service.

  • Indexes and searches Excel and CSV data across selected folders
  • Displays matches in context instead of forcing files open one by one
  • Saves repeatable searches and refreshes changing source folders
  • Designed for additional formats and exportable result sets
Local-firstExcelCSVSearch

Design principles

Built from field experience.

The best support tools disappear into the workflow. Every application is shaped around how technicians actually investigate, document, and hand off issues.

01

Evidence first

Preserve the facts, show where they came from, and distinguish a probable cause from proof.

02

Useful under pressure

Progressive detail keeps the common path fast while deeper evidence stays within reach.

03

Respect the endpoint

Read-only collection, transparent elevation, local processing, and controlled data export.

04

Made for handoff

Technician-ready reports turn an investigation into evidence another person can use.

13+

About the work

IT support experience, translated into software.

I build practical applications at the intersection of endpoint support, troubleshooting, and information design. Each project begins with a recurring operational problem and ends with a tool meant to make the answer easier to see.

Contact

Have a difficult IT workflow?
Let’s make it clearer.

Questions, collaboration ideas, or a difficult workflow worth solving—I’d be glad to hear from you.

michael.martin.j@gmail.com ↗

Project spotlight

Log Lens v0.3.3

Log Lens is a read-only Windows diagnostic application for desktop support technicians. It collects and organizes Windows Event Log data, selected enterprise logs, Windows Error Reporting data, and crash-dump metadata.

CollectionFlexible date rangesEssential to custom scopesOptional protected sources
AnalysisProbable cause and confidenceCorrelated evidence timelineBasic and enhanced dump analysis
OutputSix export formatsTicket-ready event detailsPortable USB storage

This detail panel can later link to a dedicated case-study page, demonstration video, download, or GitHub repository.